Terms And Conditions

  1. Information about us



This site is operated by and the goods you purchase will be supplied by Die Scheune GmbH („we“). We are registered in Munich Germany under company number HRB 207273 and with our registered office at Riesstr. 84, 80993 Munich, Germany. This is also our main trading address. Our VAT number is DE291306545.



You can contact us by email at info@die-scheune-delikatessen.de, by phone +49-89-55268696 or write to Die Scheune GmbH, Riesstr. 84, 80993 München, Germany



  1. Your personal information


We will use your personal information in accordance with our privacy policy LINK which forms part of these terms.



  1. Contract conclusion



If you submit an order for goods via this site by clicking „submit order“, you order is an offer to us to buy the goods on our website. We will acknowledge receipt of your order by sending you an automatically generated email accepting your order. With this email the contract will be concluded.


The contract will relate only to those specific goods which are reffered to in our email confirming our acceptance of your order. You should read and check the details in this email to ensure that they are correct.


If the details in the email confirming your order are not correct, or if you are not satisfied with the details in the email please contact us at info@die-scheune-delikatessen.de or Die Scheune GmbH, Riesstr. 84, 80993 München Germany, +49-89-55269686


The contract can be concluded in either German or English.


We store the contract’s content and will send you the details of your order as well as our general terms via e-mail. The general terms you can find here LINK


The details about your recent order you will find in your customer login.



  1. Price and Delivery Costs



We shall use our reasonable endeavours to ensure that the prices as quoted on our site are correct. Information displayed on this site relating to pricing is subject to change by us wihout notice, but those on the site at the time of any order placed will be the prices applicable to that order.


Where the correct price of the goods is less than our stated price, we will charge the lower amount on dispatch. If the correct price of the goods is higher than the price stated on our site, we may, if possible, reject your order in our discretion, in wich case we will notify you of such rejection and the correct price for the goods.


Unless stated otherwise, all prices include German VAT but exclude delivery costs. Delivery costs can be looked up here LINK. They will be noticed to you separately before you submit your order and will be confirmed to you by email.



  1. Availability and Delivery



Information displayed on this site relating to availability is subject to change by us without notice. We cannot gurantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.


We deliver to Germany, France, Austria, Spain, Netherlands, Luxembourg, Ltuania, Estonia, Latvia, Belgium, Danemark, Finland, UK, Ireland, Italy, Monaco, Poland, Portugal, Schweden, Hungary, Norway, and Switzerland. To the US, Canada, Japan, Australia, Arabian States we also supply. Please get in contact with us for shipping cost. info@die-scheune-delikatessen.de



We are not responsible for import customs, custom clearance and local tax. Please inform yourself before ordering!


We will deliver the goods ordered by you to the address you give us for delivery at the time you accepted.


We are not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the post office or courier company as applicable to arrange the collection or delivery of products that could not be delivered because you were unavailabel.



  1. Payment



Payment for goods can be made by one of the following payment methods



payment in advance




Credit Card (your credit card will be charged following our acceptance of your order)


Payment for goods will be made in accordance with the procedure explained in the information page „payment methods“. LINK



7. Right to cancel



You have the right to cancel the purchase of an item or services without having to give any reason at any time within the „cooling off period“ 14 days, beginning, in the case of goods, on the day after you receive the goods, and in the case of services, beginning on the day after you purchase the services.


Please be awre that you will lose your right to cancel a contract for the provision of services during the cooling-off period once we have commenced activation of the services or you use the services, whichever is the earlier.


You must notify us of your cancellation in writting or in another durable medium to our contact address.



Cancellation consequences



If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.


You must send the goods back to us in their original condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible.


Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.


You will not have any right to cancel a purchase for the supply of any of the following goods:


for the supply of goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.



  1. Refunds Policy



When you return goods to us because you have cancelled the contract between us during the cooling


off period we will process the refund due to you as soon as possible and, in any case within 30 days of the day you have given notice of your cancellation. We will refund the price of the goods in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.


If you are not satisfied with a product for any reason e.g. if it is not what you ordered, it is damaged or defective, or we have delivered an incorrect quantity, please return the product to us. Once we have confirmed the product defect or other problem, we will:


provide a full refund for any goods that are damaged or defective, if this is within a reasonable time following the sale.


We will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for defective goods.




  1. Cancellation by us



We reserve he right to cancel the contract between us if, for example:



we have insufficient stock to deliver the goods you have ordered;


we do not deliver to your area or


one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.


If we do cancel your contract we will notify you by e-mail and will recredit to your account any sum deducted by us from your credit as soon as possible but in any event within 30 days of your order.



10, Title and Risk



You will become th owner of the goods you have ordered when they have been delivered to you and we have received clear funds in full payment for the goods. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.



  1. Liability



We are not responsible if you cannot access the site properly or at all because of any event outside our control, for example (without limitation) the performance of your or our ISP, your browser or the internet.


This site relies in part on software to work. Whilst we will monitor the site, we cannot gurantee that the site or any individual feature of the site will be error free, availabel all the time and/or free from viruses. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.


Nothing in these terms will affect any liability we may have a) for fraudulent misrepresentation; b) for death or personal injury arising from our negligence: c) under Part I of the consumer protection act 1987; d) for breach of any condition as to title or quiet enjoyment of or in relation to any goods supplied by us; or e) in relation to any other liability, including any liabilities under sale of goods or supply of services legislation, that may not by applicable law be excluded or limited.



  1. Events Beyond our Control



We will have no liability to you for any delay in delivering goods you have ordered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion.



  1. Invalidity



If any part of these terms is unenforceable, the enforceability of any other part of these terms will not be affected.



  1. Law and Jurisdiction



These terms are governed by german law, and any contracts formed between via this site will be governed by german law. The german courts will have exclusive jurisdiction over any dispute relating to these terms or any contracts between us.



  1. Notices



All notices you send us must be sent to the contact details on the site. We may give notice to you at either the e-mail or postal address you provide to us when making a purchase.